Experience Lead Elite Club Floor & Member Concierge

Posted 16 days ago

equinox fitness clubEast Boston (MA)

Fitness and Wellness Coordinators Fitness and Recreational Sports Centers

SENIORITY

Mid

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About the role

Equinox Fitness Club Seaport is seeking an Experience Lead to be the standard-bearer on the club floor, blending service obsession with operational precision to keep the fitness floor immaculate, safe, and unmistakably Equinox. You will engage members with warmth, support front desk operations and class transitions, maintain safety protocols including CPR/AED, and drive retention through personalized, high-touch service.

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.