Executive Director, UCDH Ambulatory Operations (AMBUL CARE ADMSTN MGR 3)
Posted today
university of california davis healthSacramento (CA)
General and Operations ManagersGeneral Medical and Surgical Hospitals
SENIORITY
Manager
SALARY
$177,300 - $388,700
About the role
Job ID: 87670Location: SacramentoFull/Part Time: Full TimeJob SummaryReports to the Associate Chief Operating Officer, UCDH Ambulatory Operations. The Executive Director is responsible for strategic planning, operations, and patient experience in the ambulatory setting for assigned specialty services.The position is responsible for providing leadership and monitoring of the day-to-day clinic operations, systems, policy development and implementation, and the fiscal performance of the clinics. The incumbent manages resources to meet patient care, safety, quality and institutional performance goals. The incumbent leads the process design initiatives to increase ambulatory service efficiencies, improve financial performance, and enhance patient satisfaction as part of the enterprise strategic plan.Apply By DateFriday, August 30, 2026 by 11:59p Pacific; screening and selection activities can begin any time.Minimum QualificationsBachelor's Degree in health administration field, and/or related business field or have several years demonstrated relevant and equivalent management work experience with the expectation that a related degree will be completed within three years of employment in the position.Must have 4 - 6 yearPossess the management, operational and regulatory healthcare administration knowledge and experience, and ability to learn UCDHS operations in order to be effective resource to clinic managers, providers, and staff.Administrative skills including fiscal management experience to develop and lead a successful team to oversee the day-to-day operations of the clinics.Professional effectiveness as demonstrated by the ability to establish clear and challenging goals, and develop effective, realistic long- and short-range plans, maintain information, schedules and systems in an organized fashion, exercise reason and sound judgment to make popular and unpopular decisions, using a broad perspective and building consensus, and use initiative, vision, and creativity to take on new task and generate innovative ideas, approaches and solutions.Negotiation and persuasion skills to create collaborative relationships representatives from different departments with diverse missions and needs.Negotiation and persuasion skills to bring together representative form different departments with diverse missions and needs and creating collaborative relationships.Communication skills to effectively convey information, concepts, instructions, and ideas in oral and written formats to a variety of audiences with diverse backgrounds, agendas, and levels of knowledge and expertise.Preferred QualificationsMasters of Business Administration, or Masters of Health AdministrationPrior experience developing and managing clinics, programs, practices and supporting systems (ambulatory setting for hospital-based outpatient clinics strongly preferred)Key Responsibilities25% - Administrative ResponsibilitiesCollaborate with other members of the Director of Clinical Operations senior management team. Assist Director of Clinical Operations in special projects, representing them on project and administrative committee and task force on behalf of the division.Coordinates regulatory reviews and site visits by various agencies including JCAHO, DHS, OSHA, etc.Coordinates activities closely with Medical Directors and Managers of the Hospital Based clinics.Represents the Division on appropriate UCDHS committee and task forces.Ensures the accountability of Practice Managers in meeting administrative deadlines.25% - Personnel AdministrationCollaborates with Human Resources, the hospital-based Practice Managers and the Director of Clinical Operations in the recruitment and retention of Practice Managers.Direct the orientation process for Practice Managers.Promote the professional growth and provide leadership to the Practice Managers in the development of their clinic practice and operations.Coordinate staff development activities to ensure enhancement of skills and knowledge of the Practice Managers.Supervise and evaluate the Practice Mangers and Clinical Operations Coding Unit manager.25% - Organizational ResponsibilitiesDevelop and implement the goals of the UC Davis Health System and the Division through the development and management of oversight of clinics, programs, practices and supporting systems.Direct and facilitate hospital-based Practice Managers, Medical Directors and Department Chairs to coordinate and develop systems to increase clinic efficiencies, improve practice and financial performance and enhance patient satisfaction.Develop long range strategic plans and direct the development and application of new system technology to improve clinic operations and practice.Ensure that system changes are designed and implemented to address and integrate user needs in the ambulatory settings.25% - Financial and Operations ManagementMonitor and evaluate the utilization of resources used for the development and maintenance of clinic programs, systems and operations.Ensure that Practice Managers meet established budgetary goals through regular budgetary meetings with the managers.Ensure that Practice Managers manage processes to attain maximum revenue reimbursement, including authorizations, payments, coding, charge entry, and reconciliations of the billing recirculation error anddenial reports.Ensure that Practice Managers meet established outpatient clinic practice standards. Assures that managers meet annually established financial, quality and strategic incentive goals.Promotes involvement of the Practice Managers to facilitate the development of processes that increase clinic efficiencies, improve financial performance and enhance patient satisfaction.As Building Coordinator for the Ambulatory Care Center, develop strong liaison and commination with managers from the service support units to resolve facility operations, fire, police, safety, environmental service, PO&M, food service and other issues.Coordinates activities with other departments and disciplines to enhance effective communication and problem-solving processes.Department OverviewProviding comprehensive ambulatory services to patients across the Sacramento region through 74 clinics at 32 locations. We offer services in hospital-based clinics, a network of multispecialty off-campus clinics, ambulatory surgery centers, and outpatient clinical affiliations. We also provide a vast array of virtual options for primary and specialty video visits, eConsults, extended hours telehealth express care, and home care services.Position InformationFull Salary Grade Range: $177,300 - $388,700Salary Frequency: Annually, paid monthly in arrearsSalary Grade: Grade 30UC Job Title: AMBUL CARE ADMSTN MGR 3UC Job Code: 006470Number of Positions: 1Appointment Type: Staff: CareerPercentage of Time: 100Shift (Work Schedule): Mon-FriLocation: UCDHAS Building (HSP165)Union Representation: 99 - Non-Represented (PPSM)Benefits Eligible: YesThis position is 100% on-siteBenefitsOutstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.High quality and low-cost medical plans to choose from to fit your family's needsUC pays for Dental and Vision insurance premiums for you and your familyExtensive leave benefits including Pregnancy and Parental Leave, Family & Medical LeavePaid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining AgreementPaid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining AgreementContinuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining AgreementAccess to free professional development courses and learning opportunities for personal and professional growthWorkLife and Wellness programs and resourcesOn-site Employee Assistance Program including access to free mental health servicesSupplemental insurance offered including additional life, short/long term disability, pet insurance and legal coveragePublic Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified rolesRetirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found herePhysical DemandsStanding - Occasional Up to 3 HoursWalking - Occasional Up to 3 HoursSitting - Frequent 3 to 6 HoursLifting/Carrying 0-25 Lbs - Occasional Up to 3 HoursPushing/Pulling 0-25 Lbs - Occasional Up to 3 HoursBending/Stooping - Occasional Up to 3 HoursSquatting/Kneeling - Occasional Up to 3 HoursTwisting - Occasional Up to 3 HoursReaching overhead - Occasional Up to 3 HoursKeyboard use/repetitive motion - Frequent 3 to 6 HoursMental DemandsSustained attention and concentration - Frequent 3 to 6 HoursComplex problem solving/reasoning - Occasional Up to 3 HoursAbility to organize & prioritize - Frequent 3 to 6 HoursCommunication skills - Frequent 3 to 6 HoursNumerical skills - Occasional Up to 3 HoursConstant Interaction - Frequent 3 to 6 HoursCustomer/Patient Contact - Frequent 3 to 6 HoursMultiple Concurrent Tasks - Frequent 3 to 6 HoursWork EnvironmentUC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.Must be willing to travel to various clinic locations and have a flexible work schedule to accommodate meeting schedules at various locations.Special RequirementsThis is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessmentThis position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirementsMisconduct Disclosure RequirementAs a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.A Culture of Opportunity and BelongingAt UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-DiscriminationBecause we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere#LI-DNI #J-18808-Ljbffr
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this
