Customer Care Coordinator
Posted 13 days ago
serenity healthcareDallas (TX)
Customer Service RepresentativesAll Other Outpatient Care Centers
SENIORITY
Mid
About the role
Customer Care CoordinatorWe are seeking dedicated leaders who are ready to transition from the fast-paced restaurant industry into a thriving career in medical technology operations. If you have honed your leadership skills in high-end restaurant management, hospitality, or other customer service-intensive environments, this is your opportunity to leverage those skills in a new and rewarding field. Serenity Healthcare's supportive organizational leadership will guide you in developing the expertise needed to independently manage a medical technology office.
This is a unique opportunity to build a career in medical technology operations management, with no prior industry experience required. Serenity's proven model, which has driven 130% growth year over year, will be shared with you through comprehensive training and mentorship, enabling you to quickly advance in your career.
ResponsibilitiesLead your team to deliver an exceptional customer experience
Manage daily operations, including staff scheduling, office administration, and performance managementmuch like running a successful restaurant
Take ownership of team, office, and client outcomes
Interviewing and onboarding staff
Develop and mentor new employees
QualificationsHigh School Diploma/GED
1 to 3 years of management or leadership experience, particularly in a fast-paced, customer-oriented environment
Excellent verbal and written communication skills
People in the following industries have transitioned into this role with remarkable success: restaurants, high end retail, and hospitality.
BenefitsHealthcare premiums paid at 90% for you and your dependents (Medical, Dental, Vision)
20 days paid time off annually (10 PTO days and 10 Holidays)
Accelerated career growth with rapid advancement opportunities
Superior management training tailored for transitioning from the restaurant industry to medical technology
Employee access to Serenity's treatment options
Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this
