Client Relationship Representative

Key Responsibilities: Serve as the first point of contact for clients with warmth, clarity, and professionalism Coordinate updates and follow-ups on active jobs to keep clients informed and satisfied Check in regularly with referral partners (insurance agents, property managers, realtors) to maintain relationships and provide updates Assist with outreach efforts — such as dropping off marketing materials, attending events, or scheduling service visits Help manage incoming calls, schedule appointments, and log key communication details Support the team with occasional field visits to ensure client experience remains consistent Ideal Candidate: Extroverted and engaging, with a natural ability to connect with others Strong verbal and written communication skills Friendly, organized, and detail-oriented Comfortable multitasking and juggling customer interactions Has a "customer-first" mindset and enjoys helping people Experience in customer service, hospitality, or community engagement is a plus Flexible work from home options available. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.