Logistics Coordinator

Key Responsibilities: Manage the entire shipment lifecycle:

• Schedule, dispatch, plan, track, and trace shipments.
• Coordinate with transportation providers to ensure prompt and proper movement of shipments.
• Coordinate freight claims, provide rate quotes and analysis, and monitor carrier quality standards.
• Identify and resolve potential shipping delays or issues, implementing corrective action plans as needed.
• Provide exceptional customer service:
• Communicate effectively with clients and carriers to schedule shipment activities.
• Address client inquiries and concerns promptly and professionally.
• Ensure high-quality service delivery to all parties.
• Manage documentation and compliance:
• Prepare and review all necessary documentation for domestic and international shipments, ensuring accuracy.
• Track and resolve shipping errors.
• Receive and review bills.
• Create and send invoices to clients.
• Ensure compliance with all relevant industry laws, regulations, and requirements.

Qualifications: At least 3 years of experience as a Logistics Coordinator or in a similar role within the freight forwarding industry. Strong understanding of international trade and logistics principles. Proficiency in Microsoft Office Suite. Experience with Magaya is a plus. Excellent communication and interpersonal skills. Strong customer service focus with a problem-solving mindset. Meticulous attention to detail. Ability to work independently and contribute effectively within a team. Fluent in Spanish and English

Benefits: Competitive salary. Comprehensive benefits package available including: Healthcare & Dental & Vision Insurance options. Paid Vacation & Holidays.