Position: Senior Operations Manager – Transportation & Logistics
Location: Hopewell Junction, New YorkSites Supported: Swedesboro, NJ & Glen Burnie, MD
Schedule:
Mon–Fri, 8 AM–5 PM; flexibility for after-hours/overnight routes and occasional Saturdays
Travel: ~50%, including overnight travel
Overview:
Seeking an experienced Senior Operations Manager to lead multi-site transportation operations supporting three major automotive customers across the Northeast.
Key Responsibilities:
Lead operations across 3 locations and manage 3 Operations Managers + large driver/dock workforce.
Own safety, service, staffing, capacity, operational KPIs and customer satisfaction.
Manage customer relationships, escalations and service recovery.
Track and improve on-time delivery, scanning compliance and operational efficiency.
Own P&L, budgets, forecasting, labor and transportation costs.
Develop managers, improve driver engagement and build a culture of accountability.
Drive root-cause analysis, corrective actions, standardization and continuous improvement.
Partner with HR, Safety, Finance, Maintenance and IT to resolve operational issues.
Requirements:
Significant experience in transportation/logistics, dedicated transportation, 3PL, LTL or contract logistics.
Proven multi-site transportation leadership experience.
Experience managing drivers/frontline teams and developing managers.
Strong P&L, budgeting, forecasting and KPI management experience.
Strong customer-facing, problem-solving and communication skills.
Ability to influence across teams and drive sustainable improvements.50% travel required.
Preferred:
Automotive transportation/3PL, OEM or automotive parts logistics experience.
Final-mile, LTL, time-critical or customer-site experience.
Union environment, turnaround/stabilization or Lean Six Sigma experience.
