Document Fulfillment Specialist

Posted yesterday

medical guardianBrooklyn (NY)

Office Clerks, General All Other Business Support Services

SENIORITY

Junior

SALARY

$17/hour

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About the role

Medical Guardian is a rapidly growing medical alert company seeking apart-time Document Fulfillment Specialistin our center-city Philadelphia office. The ideal candidate for this role has a detail-oriented approach and can manage their workload independently with a focus on delivering on the commitments of the department. We are seeking an individual with strong time-management skills who can provide valuable feedback about process changes that will better the team and the organization. If you thrive working in a fast-paced, results-driven environment, this is the opportunity for you!

Days/Hours: 3 days per week from 8:00 AM - 4:00 PM EST (22.5 hours per week)

Hourly Rate: $17/hour

Responsibilities:

Open and distribute incoming mail.
Prepare data for computer entry by compiling and sorting information/documents.
Print documents from multiple queues and mail to customers.
Print any internal documents required.
Receive and process any returned mail.
Update customer data in CRM systems based on incoming documents.
Receive email correspondence from customers and take necessary actions.
Process customer and account documents by reviewing data for deficiencies; resolve discrepancies and return incomplete documents to appropriate parties.
Mail returned product to appropriate facilities.
Maintain customer confidence by keeping information confidential.
Maintain continuity of all accounts across various systems.
Perform other duties as assigned.
Ability to stay organized and focused in a fast-paced environment.
Proficiency in typing quicky and accurately.
Excellent time-management and prioritization skills.
Strong communication skills.
Results driven.
Must have knowledge of Microsoft Office suite.
Must be willing to be in office.
High School/GED required.
Health Care Plan (Medical, Dental & Vision)
Paid Time Off (Vacation & Public Holidays)
Short Term & Long Term Disability
Retirement Plan (401k)

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