Remote Onboarding Concierge for Online Students

Posted 10 days ago

indiana universityBloomington (IN)

Educational, Guidance, and Career Counselors and Advisors Colleges, Universities, and Professional Schools

SENIORITY

Mid

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About the role

Indiana University Bloomington (IU Online) is seeking a Student Services Generalist to guide online students from admission through enrollment, acting as a concierge and connecting them with campus resources. You will partner across campus to ensure a seamless experience and stronger belonging within IU Online. The role supports engagement, crisis guidance, and collaboration with academic units and student services teams, offering a hybrid/remote work pattern and a competitive benefits package.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.