Renewal Account Manager

Posted yesterday

virtual vocationsDenver (CO)

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSoftware Publishers

SENIORITY

Senior

About the role

Focused on contract renewals and negotiations, the full-time remote Renewal Account Manager, CX will assist customers and internal teams to retain and grow revenue while meeting individual and team goals. Key responsibilities: Prepare financial reports and contractual documents for internal renewal meetings to facilitate informed discussions Engage with clients to understand goals for contract renewals and negotiate favorable terms to maintain and increase revenue Collaborate with internal teams to ensure consistent messaging and represent the best interests of the company in contract negotiations Required qualifications: Bachelor's degree in Information Technology, Business Administration, or a related field, or equivalent work experience 4+ years of experience in contract negotiation and contact center or service delivery Experience with SAAS billing models Proficiency in Microsoft Office applications, PowerPoint, and Salesforce Demonstrated ability to work independently and manage multiple negotiation projects in a fast-paced environment

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.