Licensed P&C Insurance Professional - Sales and Service

Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Requirements High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications Core Competencies Demonstrates expertise in Property and Casualty insurance sales, providing exceptional customer service and support through effective communication and problem-solving. Proficient in navigating multiple systems and applications while maintaining compliance with industry regulations. Highest-signal resume keywords Property And Casualty License Customer Service Experience Insurance Quoting Cross-Selling Opportunities Multi-Tasking ATS Optimization Keywords Hard Skills Insurance Products Policy Binding Rating Underwriting Contract Provisions Coverage Provisions Premium Changes Issue Diagnosis Risk Management Compliance Policies Soft Skills Exceptional Service Engaging Communication Problem-Solving Prioritization Attention To Detail Certifications & Qualifications High School Diploma GED Equivalent Active Property And Casualty License Industry Keywords Personal Lines Insurance Financial Services Member Inquiries Sales Potential Customer Needs Assessment Tools & Technologies Contact Center Systems Business Applications #J-18808-Ljbffr