Remote Contact Center Supervisor - Day Shift

Posted 8 days ago

lovelace health systemNew York (NY)

SENIORITY

Senior

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About the role

Lovelace Health System is seeking a remote day-shift, full-time Central Scheduling Contact Center Supervisor to lead the Contact Center operations and champion patient experience. The role emphasizes coaching schedulers, maintaining QA standards, and building strong teams in a fast-paced healthcare setting. The ideal candidate has 3+ years of customer service in a call center and strong communication and problem-solving skills.

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