Shelter Assistant (Weekends)

The Position: Shelter Assistants work closely with their peers under the direction of the Program and Assistant Directors. The SA will work directly with current and new residents to provide support, promote health and safety, provide growth opportunities, and encourage resilience, recovery, and self-sufficiency while working to ensure the long-term success of individuals and/or families seeking shelter.

Responsibilities: Accepts crisis referrals, welcome guests, and make appropriate arrangements. Conduct intake and follow preventative procedures with all guests entering the shelter during your shift. Coordinate, collaborate, and communicate with partner agencies in a positive, effective, and professional manner. Provide supportive services to participants as needed in support of their goals toward self-sufficiency. Complete required documentation during the scheduled shift. Assist with meal preparation including all aspects of the kitchen, monitoring temperature in the freezer, and dry storage areas, labeling food, and cleaning. Assign resident appreciation tasks, provide instruction/education if residents are having difficulty completing their tasks, and monitor to ensure task completion. Clean common areas of the building, empty rooms, make beds, wash linens, and ensure that the outside of the facility is presentable. Maintain assignment sheets and other required records such as voucher and meal sheets and appreciation lists. Conduct room inspections following protocols. Be solution-driven with general knowledge and understanding of the YWCA Sojourner's Policy and DHHR homeless Policy.

Required: High School diploma or GED.Experience with mental health, addiction or homelessness is preferred but not required.