Sr. Workforce Management Analyst (Remote)

Senior Workforce Management AnalystThe Senior Workforce Management Analyst is responsible for the oversight, analysis, and governance of store payroll hours, labor budgets, and workforce financial performance. This role serves as a key analytical partner, delivering insights that drive labor investment decisions and ensure alignment to company financial targets. Through ownership of recurring reporting and ad-hoc analysis, this position provides visibility into labor spend, identifies risks and opportunities, and supports strategic decision-making across Business Support Services (BSS), Division Offices, Regional teams, and Stores.Labor Analysis & InsightsOwn and deliver recurring reporting on payroll hours, labor spend, and budget performance, ensuring accuracy, consistency, and actionable insightsAnalyze daily, weekly, monthly, and quarterly labor performance across payroll hours, sales, traffic, and productivity metricsIdentify drivers of variance to budget, forecast, and prior year; deliver clear recommendations to improve performancePerform deep-dive and ad hoc analysis to uncover trends and support key business decisionsTranslate complex data into simple, actionable insights for cross-functional partnersBudget & Forecast SupportSupport labor budgeting, forecasting, and salary support planning processesAnalyze wage rates by employee type and role to identify risks and optimization opportunitiesBuild and maintain detailed labor hour allocations for initiatives, pilots, and peak business periodsPartner with finance and business teams to align labor investment with financial targetsAd Hoc Analysis & Strategic SupportSupport brand expansion, pilots, and test-and-learn initiatives through structured analysis and reportingDeliver recaps and readouts with clear insights and recommendationsEvaluate the impact of operational and strategic changes on labor performanceWorkforce Planning & Traffic SupportAssist with workforce planning by analyzing staffing levels relative to demand and financial targetsSupport traffic and demand analysis, including projects and leadership requestsIdentify opportunities to better align labor hours with customer demandSalary & Cost ManagementReview of salary support processes and vendor agreement analysisMonitor cost drivers and provide insights to improve labor efficiency and spend controlProcess Improvement & CommunicationDrive simplification and continuous improvement of WFM processes and reportingSupport development of presentations for key initiatives (e.g., holiday planning, inventory, major rollouts)Communicate updates for Hours of Operation and ensure alignment across stakeholdersSuccess MetricsTimely and accurate delivery of insights and analysisClear, actionable recommendations that influence decision-makingImproved labor efficiency and optimized hours allocationMeasurable productivity gains and cost savingsStrong partnership and influence across cross-functional teamsWhat You'll Bring4–6 years of experience in workforce management, labor analytics, or financial analysisStrong analytical mindset with ability to translate data into business insightsAdvanced Excel skills; experience with Access and reporting toolsAbility to manage multiple priorities and deliver in a fast-paced environmentStrong communication skills with experience presenting to leadership