Site Reliability Engineer or Analyst Fully Remote C2H role
Posted 5 days ago
my3techEden Prairie (MN)
Computer Systems AnalystsComputer Systems Design Services
SENIORITY
Senior
About the role
Site Reliability Analyst/Engineer JobLocation-Preferred MN002 (Optum) or Remote OKLocation: Eden Praeri MNClient: UHGWhat Project/Projects will the candidate be working on while on assignment? Digital Products - Mobile/PortalAvailability and Performance Monitoring (including Peak Season)Stability and Reliability EngineeringDevelop/update technical documentation and diagramsIs this person a sole contributor or part of a team? Part of a TeamIf so, please describe the team? OptumRx Digital, 4 on/off shore peers, 10+ indirect peers.What does the ideal candidate background look like (ex: healthcare specific background, etc.)? Experience in E-commerce, Digital products (Web, Mobile etc) Application and infrastructure experienceWhat are the top 5-10 responsibilities for this position?Availability and Performance MonitoringParticipate in high-priority war rooms and summarize/provide updates to key stakeholdersAssist with incident/problem RCA and identification of trendsIdentify key performance indicators and leverage monitoring tools to track trending/deviation from baselinesParticipate in pre-release performance/load testing as a technical SME, using KPIs to assess performance against baselinesProvide input and data analysis on a weekly/monthly basis for a set of services within the digital portfolioStability and Reliability EngineeringAssess and monitor overall application stability and performance, providing insight to areas for potential improvementIdentify risk areas and work collaboratively to address and remediateMonitor infrastructure capacity and performance, track the remediation of enterprise identified security vulnerabilitiesSupport technology modernization efforts, providing insights on opportunities for automation and optimizationDevelop/update technical documentation and diagramsWhat software tools/skills are needed to perform these daily responsibilities? Microsoft Office Dynatrace Splunk various open-source monitoring Data AnalysisWhat skills/attributes are a must have? Problem Solving Data Analysis Familiar with Infrastructure and Application developmentWhat skills/attributes are nice to have? Previous Optum experienceWhere is the work to be performed? Preferred MN002 (Optum) Remote OKWhat are the work hours? (ex. 9am-5pm, day/night shifts, rotating shifts, etc) 8 a.m. - 4 p.m. central Some night/Weekends depending on season or releases,What does the interview process look like? a. How many rounds? 2 initial and final b. Video vs. phone? Initial phone, final if candidate is local face to face c. How technical will the interviews be? We will ask technical questions as it relates to there experience. Meaning if they say they have experience in a technology we will ask technical questions.
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