Member Experience Concierge - Banking & Sales

Posted 17 days ago

pelican credit unionNew York (NY)

New Accounts Clerks Credit Unions

SENIORITY

Junior

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About the role

Pelican Credit Union in Monroe, LA is seeking a friendly Member Experience Representative to greet members and help with deposits, withdrawals, and everyday banking needs. This front-line role emphasizes outstanding service across in-person, phone, and text channels in a sales-focused environment. You will balance cash, support ITM operations, open/close accounts, and cross-sell Pelican products. Strong communication and problem-solving skills, plus MS Office proficiency, are required.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.