Certified Patient Financial Counselor (CAC) – Day Shift

Posted yesterday

c240 umass memorial healthallianceclinton hospitalLeominster (MA)

Patient Representatives All Other Outpatient Care Centers

SENIORITY

Junior

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About the role

UMass Memorial Health is seeking a Financial Counselor (Certified Application Counselor) to assess health coverage eligibility and guide patients through enrollment processes. You will work across MassHealth, Health Connector, and related programs, with emphasis on accurate data collection and patient support. Responsibilities include interviewing applicants, determining program qualification, and coordinating with multiple departments to ensure access to care and timely enrollment.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.