Customer Service/Sales Support Representative

Primary Responsibilities: Work with Account Executives to handle all customer requests including, but not limited to product information, quote requests, artwork, placing orders, order status inquiries and any other various customer needs. Handle inbound phone calls and email requests from all customers, assigned and house accounts. Assist walk in customers with product questions, creating quotes or orders, or with pickups. Identify opportunity with customers, assigned or not, and properly involve sales reps. Create online team stores for customers to support company initiatives and customer needs. Other duties as requested.

Required Skills: Comfortable and well versed on computers. Excellent communication via phone, email, and in person. Ability to work in a fast paced environment adjusting priorities effectively. Works well in a small business environment as a team player. Understands technology and is able to learn systems and processes quickly. Experience with apparel is a plus.