Import Coordinator
elsdon groupErlanger (KY)
About the role
Import Coordinator – Air & Ocean Freight📍 Erlanger, KY | 100% On-Site💼 Permanent | Full-Time🚢✈️ Air & Ocean Freight A leading global freight forwarding business is looking to add an experienced Import Coordinator to its growing team in Erlanger, KY.This is a great opportunity for someone with a strong background in international freight forwarding, particularly across Air and/or Ocean Imports, who is looking to join an established operation with long-term progression opportunities.
The Role:
As an Import Coordinator, you will manage the day-to-day coordination of international import shipments, working closely with customers, overseas offices, carriers, customs brokers and internal teams to ensure shipments move efficiently and on time.
Key Responsibilities:
- Coordinate Air and/or Ocean import shipments from origin through final delivery
- Manage shipment documentation, including commercial invoices, bills of lading and arrival notices
- Track shipments and provide customers with regular updates
- Coordinate with carriers, overseas agents, customs brokers and trucking providers
- Enter and maintain accurate shipment information within CargoWiseMonitor shipment milestones and proactively resolve delays or issues
- Ensure import documentation and processes comply with relevant regulations
- Communicate with customers and internal stakeholders regarding shipment status
- Assist with billing, invoicing and shipment close-out
- Maintain accurate records and ensure a high level of customer service
What We're Looking For:
- Previous experience within freight forwarding / logistics
- Experience handling Air and/or Ocean Imports
- CargoWise experience is required
- Strong understanding of international shipping documentation and processes
- Excellent communication and organisational skills
- Ability to manage multiple shipments and deadlines simultaneously
- Strong attention to detail
- Comfortable working in a 100% office-based environment
- A proactive, team-oriented approach
- Why Consider the Opportunity?
- Join an established global freight forwarding organisation
- Strong opportunity for career progression
- Work within an experienced import and operations team
- Exposure to international Air & Ocean freight
- Stable, long-term opportunity in the Erlanger market
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