Director of Client Implementation
virtual vocationsDenver (CO)
About the role
Leading a team of managers in a full-time remote capacity, the Director of Client Implementation will oversee client onboarding and launch processes, collaborate with cross-functional teams, and drive strategic and operational initiatives to enhance implementation workflows and client success.
Key responsibilities:
Manage and develop a high-performing team of implementation leaders, ensuring quality delivery and client experience
Oversee end-to-end implementation delivery, establishing expectations for launch readiness and post-launch stability
Serve as the escalation point for implementation risks and client issues, fostering transparent communication and sound judgment
Required qualifications:
8+ years of experience in SaaS implementation, client onboarding, or project management; 10+ years preferred
3+ years of experience leading client-facing implementation or project management professionals
Proven experience managing complex implementations with significant cross-functional dependencies
Demonstrated ability to lead strategic implementation consulting and disciplined project execution
Strong cross-functional leadership skills with experience influencing various organizational partners
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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