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Senior Enterprise Technical Support Lead

Posted 2 days ago

drataMillbrae (CA)

SENIORITY

Lead

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About the role

Drata is seeking a Senior Technical Support Specialist to support our largest enterprise customers. You'll own critical issues, provide technical leadership within the team, and act as a trusted advisor navigating complex compliance workflows with a focus on timely, scalable, high‐quality support. You'll work with APIs, identity providers, and cloud integrations, collaborating with Product and Engineering to prioritize bugs and drive improvements while mentoring junior teammates and enhancing

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