24/7 Safety-Critical Support Specialist

Posted yesterday

aurora innovationCoppell (TX)

Customer Service Representatives Other Support Activities for Road Transportation

SENIORITY

Junior

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About the role

Aurora Innovation Inc. is hiring a Customer Support Representative in Coppell, TX to be the first point of contact for fleet, carrier customers, and public safety partners. You will resolve inbound requests via phone, chat, and email in a 24/7 team and help scale our driverless trucking support. Ideal candidates have 1+ year in customer support, comfort with Salesforce/Google Workspace, and a passion for safe, high-quality service. Some roles require in-office presence and benefits are provided.

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