Credit Resolution Specialist
alpine solutions groupPhoenix (AZ)
About the role
One of our healthcare clients is looking to hire a Credit Resolution Specialist for a full-time, onsite position in Tempe, AZ!
What You’ll Do:
Manage and resolve outstanding customer and account balancesResearch account discrepancies and determine appropriate resolutionsCommunicate professionally with customers regarding balances, payments, and account questionsFollow up on aging accounts and outstanding itemsMaintain accurate documentation of account activity and resolution effortsPartner with internal teams to resolve billing, payment, and account issuesMeet established productivity and quality goalsProvide professional, solutions-focused customer service throughout the resolution processWhat We’re Looking ForExperience in collections, credit resolution, accounts receivable, billing, revenue cycle, or a related customer-facing financial roleHealthcare experience - most recentlyStrong communication and customer service skillsComfortable handling account and payment-related conversationsStrong attention to detail and follow-throughAbility to research issues and problem-solve independentlyComfortable working in a fast-paced, metrics-driven environmentStrong computer and data-entry skillsBenefits & PerksBase + Comprehensive benefits packageQuarterly bonus, up to 20% annuallySign-on bonus of $7,500 Complimentary onsite lunch dailySupportive, team-oriented work environmentOpportunity for continued professional growthIf you’re a strong communicator who enjoys problem-solving and helping customers reach a resolution, we’d love to connect.
Before you apply
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Your profile is current
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A number in mind
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Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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