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Remote Customer Service Call Center Representative

Posted today

celerity staffing solutionsCottage Grove (WI)

SENIORITY

Junior

SALARY

$20 - 20 per hour

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About the role

Handle inbound and outbound customer service calls for client organizations from a dedicated home workspace. Applicants must meet screening, internet speed, computer proficiency and typing requirements, and be available for training and scheduled shifts. Handle inbound customer service calls. Make outbound customer service calls. Follow client-specific protocols and procedures. Complete required training and client screening processes. Use MS Office and computer systems to support customer interactions. Maintain a private, compliant home workspace and reliable internet connection. Inbound call handling Outbound call handling Customer service MS Office Typing at 40 WPM Computer proficiency Internet speed testing Call center procedures Information processing Two-factor authentication Paid Time Off Ability to pass a pre-employment background check

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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