Exp. Loss Prevention Officer Exp Required Flexible Schedule to include Overnight

Loss Prevention/Security Officer To perform the Loss Prevention/Security position successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. The essential duties and responsibilities of the LP/Security Officer position are as follow: Patrol, watch security cameras and primarily be visible in the lobby to assist as needed with guests. Prevent and detect signs of intrusion and ensure security of doors, windows and gates Answer alarms and investigate disturbances Monitor and authorize entrance and departure of associates, visitors, deliveries and other persons to guard against theft and security of premises Conduct and log random searches Update Security Logs with activities and irregularities Call police or fire departments in cases of emergency such as fire or presence of unauthorized persons Warn persons of rule infractions or violations or evict violators from premises Ensure all interactions with associates and visitors at the Security window are of professional nature Make regular security checks of building as well as perimeter checks Assist Manager on Duty as directed Other duties as assigned To perform the LP/Security position successfully, an individual should demonstrate the following competencies: Customer Service - Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments Interpersonal - Focus on solving conflict, not blaming; maintain confidentiality; listen to others without interrupting; keep emotions under control; remain open to the ideas of others and try new things Problem Solving – Identify and resolve problems in a timely manner; gather and analyze information skillfully develops alternative solutions; work well in group problem solving situations; use reason even when dealing with emotional topics Oral Communication - Speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; participate in meetings Team Work - Balance team and individual responsibilities; exhibit objectivity and openness to the views of others; give and welcome feedback; contribute to building a positive team spirit; put success of team above own interests; ability to build morale and group commitments to goals and objectives; support team's efforts to succeed Written Communication - Write clearly and informatively; edit work for spelling and grammatical errors; ability to read and interpret written information Organizational Support - Follow policies and procedures; support hotel's organizational goals and values Adaptability - Adapt to changes in the work environment; ability to deal with frequent changes, delays or unexpected events Attendance and Punctuality - Consistently arrive to work and arrive on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time Dependability - Follow instructions, respond to management direction; take responsibility for own actions; keep commitments; commit to long hours of work when necessary to reach goals; complete tasks on time or notify appropriate person with an alternate plan Initiative - Ask for and offer help when needed Innovation - Display original thinking and creativity; meet challenges with resourcefulness; generate suggestions for improving work; develop innovative approaches and ideas

Experience

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.