Natera, Inc. is hiring: Remote Customer Experience Associate — Genetic Testing in New York

nateraNew York (NY)

Natera, Inc. is hiring: Remote Customer Experience Associate — Genetic Testing in New York

Posted 5 days ago

nateraNew York (NY)

Customer Service Representatives Medical Laboratories

SENIORITY

Junior

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About the role

Natera, Inc. is seeking a Customer Experience Associate to support domestic and international customers including medical professionals, patients, and channel partners. You will handle inquiries by phone and email, verify information, schedule mobile phlebotomy where needed, and triage issues for Genetic Counseling staff. This role emphasizes HIPAA compliance, accurate data handling, and collaboration with Sales and Operations.

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