Customer Account Representative

Posted 10 days ago

alphabe insightFort Worth (TX)

Customer Service Representatives Telemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

SALARY

$52,000 - $56,000 per year

Apply

About the role

Customer Account Representative Skillbridge Academy is a forward-thinking organization dedicated to developing talent and supporting operational excellence across dynamic environments. We focus on precision, efficiency, and continuous improvement, providing individuals with the tools and structure needed to thrive in fast-paced production settings. Our team is built on collaboration, reliability, and a shared commitment to delivering high-quality outcomes. The Customer Account Representative will serve as a key point of contact between the company and its clients, ensuring a seamless and positive customer experience. This role focuses on maintaining strong client relationships, addressing inquiries, and supporting account management activities that contribute to overall business growth.

Responsibilities:

Manage and maintain client accounts with professionalism and attention to detail
Respond to customer inquiries and provide accurate information about services
Build and sustain strong relationships with clients to ensure satisfaction and retention
Assist in onboarding new clients and guiding them through initial processes
Monitor account activity and identify opportunities for improvement or growth
Collaborate with internal teams to ensure client needs are met efficiently
Maintain accurate records of client interactions and account updates

Qualifications:

Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Customer-focused mindset with a problem-solving approach
Ability to work independently and as part of a team
Attention to detail and commitment to delivering high-quality service
Proficiency in basic computer systems and office tools

Additional Information:

Competitive salary package ($52,000 $56,000 per year)
Opportunities for professional growth and career advancement
Ongoing skill development and training
Supportive and collaborative work environment
Full-time position with stable schedule

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.