Guest Experience Champion Lobby Concierge
rapport guest servicesNew York (NY)
Guest Experience Champion Lobby Concierge
Posted 19 days ago
rapport guest servicesNew York (NY)
SENIORITY
Entry
About the role
Rapport Guest Services is seeking a Lobby Ambassador to warmly greet guests, clients, vendors, tourists and tenants at the lobby and reception center, delivering a memorable experience every interaction.
You will act as a hospitality resource, memorize VIP profiles, and help escort guests while maintaining a professional, approachable demeanor and strong service standards at all times.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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