CMA/CCMA (Certified Medical Assistant)

Responsibilities: Coordinate patient scheduling, clinic flow, and appointment preparation. Assist healthcare providers with examinations and in-office procedures. Perform clinical tasks under licensed provider supervision, including vital signs, injections, medication administration, specimen collection, diagnostic testing, and screenings. Communicate test results and reinforce provider instructions and patient education. Document patient interactions accurately in electronic medical records while maintaining confidentiality. Obtain patient histories, conduct intake and triage, and prepare patients for examinations. Manage appointment, imaging, and surgery schedules, including medical records, insurance authorizations, and required follow-up services. Maintain exam room cleanliness, equipment readiness, supplies, and inventory while following infection control and safety standards. Perform administrative duties, including answering phones, greeting patients, scheduling appointments, managing records, processing insurance forms, basic coding, and coordinating referrals. Serve as a liaison between patients and healthcare providers to support communication and patient comfort. Participate in quality improvement, patient safety, and research initiatives. Complete required training and departmental requirements, maintain regular attendance, and perform other assigned duties.

Qualifications: High school diploma or equivalent required. Completion of a medical assistant or related healthcare training program preferred. Equivalent combinations of education and experience may be considered.