Seasonal Key Holder
itoya topdrawerEast Boston (MA)
About the role
Seasonal Key Holder - Role Overview
As a Seasonal Key Holder at Topdrawer, you are a frontline leader who helps bring our brand to life during the busiest and most exciting time of the year. From November through mid-January, you will support exceptional customer experiences, maintain visual standards, and ensure smooth day-to-day store operations during the holiday season. You will take ownership of opening and closing responsibilities, support the team through peak traffic, and create a welcoming environment that reflects the spirit of Topdrawer. This is an ideal opportunity for someone passionate about creativity and customer service who thrives in a fast-paced, team-oriented environment.
Please note:
Seasonal employees must be available to work throughout the duration of the holiday season (November - mid-January). Requests for time off during this period cannot be accommodated.
Key Responsibilities:
Customer Experience & Community Deliver a warm, personalized customer experience during peak holiday shopping periods Share product knowledge and storytelling to inspire thoughtful, intentional purchases Support the team in building lasting connections with new and returning customers Team Support & Leadership Lead by example on the sales floor, modeling service standards and energy Assist with onboarding seasonal associates and mentoring team members Foster a supportive, collaborative environment during high-volume days Store Operations & Merchandising Perform opening and closing responsibilities with accuracy and reliability Assist with holiday inventory receiving, stocking, and floor replenishment Maintain visual standards that showcase Topdrawer’s curated assortment Sales & Business Support Contribute to daily sales goals, conversion, and AOVHelp ensure store cleanliness, presentation, and readiness at all times Stay up-to-date on product knowledge and promotions You Are An experienced retail associate or key holder (2+ years preferred)Reliable and committed to working through the full holiday season Warm, dependable, and energized by building customer relationships Detail-oriented, adaptable, and able to multitask in a fast-paced environment Passionate about creativity, design, and intentional living Why Join Topdrawer for the Holidays? Gain leadership and retail experience with a growing luxury brand Work alongside a passionate, creative team during the most festive season of the year Generous Employee Discount on our beautifully designed tools for living, traveling, and creating Compensation & Seasonal Details Seasonal, part-time hourly role Monthly Sales Commission Opportunities Employment runs from November 1, 2025 - January 11, 2026 No time-off requests will be approved during this period Additional Information
Topdrawer is an Equal Opportunity Employer and is proud to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.
Physical Requirements:
This role may require standing for extended periods and regularly lifting or moving items up to 50 lbs. Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions. If you need a reasonable accommodation during the application or hiring process, please contact HRadmin@topdrawershop.com. Topdrawer will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Applicants must be legally authorized to work in the United States. Topdrawer does not provide visa sponsorship for this position
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