Service Desk Analyst
eplusVirginia Beach (VA)
About the role
ePlus inc. is seeking a Service Desk Analyst I to join our Virginia Beach team. You will provide Level 1 technical support by phone and email, diagnose issues, and track progress until resolution. The role requires at least one year of customer service experience and familiarity with call-tracking tools; Service Now is a plus. Candidates must be located near Virginia Beach and work Tuesday–Saturday 1pm–10pm ET.
Before you apply
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Your profile is current
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Two examples you can talk through
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A number in mind
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Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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