Full Time Sales Associate Lead - Seattle, Washington

Overview: Retail Lead is an experienced sales associate who possesses the skills and has demonstrated ability to ensure the smooth running of the retail sales floor. Principal responsibility is maintaining a highly positive customer experience through interactions and transactions with customers in our store as well as our staff. This includes a depth and breadth of product knowledge, the ability to transfer that knowledge in a sensible fashion, willingness to assist customers with their needs or problems, a solid working knowledge of the POS system, and the ability and willingness to direct and supervise other sales associates to elevate the overall level of customer service that we provide to our customers. Retail Lead will also be asked to do any number of following: merchandising, totaling of daily receipts, receiving product, processing warranty returns, general store maintenance, opening and closing the store, restocking, placing special orders, attending trade shows, assisting with purchasing/assortment decisions, and placing orders for store merchandise.

Benefits include: health insurance, 401k with match, paid vacation and wellness, casual dress code, and flexible schedule. This position requires work on holidays and weekends.

Qualifications: Education

Required: High School Diploma

Required: 6 months of retail sales Preferred: 1-year retail sales in an outdoor specialty store Skills and general experience

• A current or previous retail employee with 6 or more months of experience:
• Excited about retail and thrive in a fast-paced environment.
• Motivated to effectively lead and inspire others to learn and grow through coaching and mentoring.
• Able to work a flexible schedule to meet the needs of the business, including holiday, evening, overtime, and weekend shifts.
• Excellent public relation skills with the ability to effectively interact with customers and your team to meet goals.
• Basic to Intermediate knowledge of computer systems, typing skills, merchandising experience, understanding of sales techniques, product knowledge, knowledge of and/or participation in climbing and backcountry skiing. Alternative qualification: None Required licenses: None.

PHYSICAL REQUIREMENTS: General physical requirements: Light Work Visual acuity requirements: Close inspection, clerical Motion and sensory requirements: Climbing, skiing, stooping, lifting, fingering, listening, talking, standing, and reaching. Physical working conditions: Inside environment