Customer Service Representative (CSR 1)
quickcheck advanceMaryville (TN)
Customer Service Representative (CSR 1)
Posted yesterday
quickcheck advanceMaryville (TN)
SENIORITY
Mid
About the role
Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do:
Greet and assist customers in person and by phone Process loan applications and payments Answer questions about accounts and loan options Work with customers to find solutions if they become past due Maintain accurate customer records Work with your team to meet branch goals
What Were Looking For
Strong people and communication skills Dependable and organized Positive attitude and strong work ethic Customer service or retail experience preferred
Why Work at Kinsmith
Monthly performance bonuses up to $1300 Paid training Paid time off Opportunities for promotion
Many of our managers started as Customer Service Representatives.
Qualified applicants should have:
Strong communication, organizational, and problem-solving skills. Prior Finance, Retail, or Sales experience. Ability to work beyond our standard weekday hours if necessary to meet business goals. Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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