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About the role

UPMC Health Plan has an exciting opportunity for a Claims Examiner in the Operations department. This is a hybrid full-time position working Monday through Friday daylight hours. The Claims Examiner will manage adjudication of standard to moderate claims while meeting or exceeding production and quality designated standards.
Responsibilities: Participate in training programs as available/requested; Assist other departments during periods of backlogs; Openly participate in team meetings, provide ideas and suggestions to ensure client satisfaction, and promote teamwork; Process MCNet/Batch Edit errors in accordance with designated standards; Maintain employee/insured confidentiality; Work overtime as required per business need Identify areas of concern that may compromise client satisfaction; Maintain mail date integrity; Process standard to moderate claims, including COB, in accordance with company policies and procedures in a timely manner while meeting or exceeding production and quality standards; Resolve outstanding holds in accordance with designated standards; Effectively prioritize and complete all assigned tasks
Qualifications:
  • High school graduate or equivalent required.
  • One year of claims processing and/or equivalent education preferred
  • Knowledge of medical terminology, ICD-9, and CPT coding required.
  • Knowledge of commercial, Medicaid, and Medicare products.
  • Ability to use a QWERTY keyboard.
  • Competent in MS Office and PC skills preferred.
  • Working knowledge of COB (Coordination of Benefits) preferred.
  • Ability to demonstrate organizational, interpersonal, and communication skills.
Maintain designated production and quality standards required. Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran

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