Global Gateway Operations Lead: Incident & Change

Posted 22 days ago

jobtailorMcLean (VA)

First-Line Supervisors of All Other Tactical Operations SpecialistsComputer Systems Design Services

SENIORITY

Mid

About the role

Jobtailor seeks a Lead Level-2 Gateway Operations professional to steer global RF gateway activities, ensure robust incident response, and drive disciplined change control. You will shape SOPs, mentor teams, and coordinate hands-on support across 24/7 operations. Ideal candidates have 7–10+ years in gateway/teleport operations, hands-on ServiceNow and monitoring tools, and ITIL literacy, with strong leadership for distributed teams. #J-18808-Ljbffr

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