Skip to main content
David Careers

Front Desk Receptionist- Hagerstown, MD

Posted yesterday

my derm recruiterHagerstown (MD)
Receptionists and Information ClerksOffices of Physicians

SENIORITY

Junior

SALARY

$17-21/hr

Apply (opens in a new tab)

About the role

Front Desk Receptionist We're hiring a Front Desk Receptionist to join our outpatient dermatology practice in Hagerstown, MD. This role plays an important part in creating a positive patient experience while supporting the day-to-day administrative operations of the office, including patient check-in and check-out, scheduling, payments, insurance information, and maintaining accurate patient records. Must be able to start as early as 7am. Why join Anne Arundel Dermatology? At Anne Arundel Dermatology we give exceptional care - to our patients and to each other. We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research, emerging treatments, new medications and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive hands-on training and long-term career growth opportunities from within. Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and Southeastern states. With 300+ clinicians and 110+ locations in 7 states, we're thriving, growing, and looking to add talented individuals to our team!
Pay range: $17-21/hr, depending upon experience
Responsibilities: Greet patients in a pleasant and professional manner. Screen calls, schedule appointments, and coordinate referrals. Take accurate and concise phone messages. Enter complete patient demographics when scheduling appointments. Review patient charts to ensure required information and signatures are complete. Check patients in and out. Monitor patients in the reception area and communicate with them as needed. Collect patient payments. Update product inventory and fulfill inventory orders. Run end-of-day reports and balance payment totals when assigned closing duties. Distribute incoming reports and correspondence to patient charts. Ensure phone messages, faxes, and interdepartmental communications are addressed in a timely manner. Treat patients with dignity, empathy, and professionalism. Assist other staff as needed. Perform other duties as assigned by management.
Qualifications:
  • Excellent customer service and communication skills.
  • Strong attention to detail, organization, and time management.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Knowledge of HIPAA standards.
  • Experience using electronic medical records (EMR/EHR) preferred.
  • Comfortable using multi-line phone systems and standard office equipment.
  • Ability to work effectively both independently and as part of a team.
  • Flexibility to travel to and provide coverage at nearby practice locations as needed.
  • You'll Thrive in This Role If You:
  • Enjoy creating a welcoming and positive experience for patients.
  • Communicate clearly and professionally with patients and team members.
  • Work well in a fast-paced, team-oriented environment.
  • Are proactive, dependable, and willing to jump in where needed.
  • Take pride in accuracy, organization, and attention to detail.
Licensure/Certifications/Education
Education & Experience: High school diploma or GED required. At least 2 years of experience in a customer-facing or customer service role required.1-3 years of recent experience as a Medical Receptionist in a clinical or surgical setting preferred. Previous dermatology experience preferred.
Physical Requirements:
  • Sitting, some standing, stooping and reaching.
  • Manual dexterity sufficient to operate a keyboard.
  • Correctable vision to 20/20 and hearing within a normal range for telephone contacts.
  • Lifting and carrying up to 30 pounds.
  • Benefits are offered to employees working 30+ hours per week:
  • Medical, Dental & Vision insurance – effective 1st of the month after date of start
  • Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1st of the month following date of hire
  • Company provided Basic Life/AD&D insurance
  • Paid time off
  • Paid holidays
  • Retirement Savings account
  • Employee discount on cosmetic services and products

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

More like this