Track Operations Associate
paycom atsSyracuse (NY)
About the role
Calling all track operation gurus with a passion for fun! RPM Raceway, is on the hunt for a talented and driven track operators to join our electrifying team! If you thrive in a fast-paced environment and love keeping the thrills rolling, this could be your dream job. The Track Operations team member will play a vital role in ensuring the smooth and safe operation of our indoor karting tracks. You will be responsible for maintaining track safety standards, assisting guest with equipment, overseeing race sessions, and providing exceptional customer service to enhance the overall guest experience.
KEY RESPONSIBILITIES:
- Calls racers for line-ups and providing instruction.
- Communicates with the front counter to run races as efficiently as possible.
- Assigns karts, calls people to races, explains all rules and directions to customers.
- Provides safety briefings, assists with the kart, head sock, helmet, and neck belt fittings.
- Properly gaps racers to pull out of pits, pushes karts, and provide guidance for roll-out.
- Tracks scanning for potential problems and hazardous races.
- Flags races at the start, during and closing.
- Plugs karts for re-charging, monitors status of battery stations.
- Provides scoring sheets to customers to understand racing results and data.
- Runs endurance races, racing clinics, and special racing events.
- Up-sells endurance races, racing clinics, special racing events, and kids camp.
- Keeps the facility in great condition at all times abiding by opening and closing duties.
- Performs other duties as assigned.
- Adheres to safety regulations and industry standards.
IDEALLY YOU’LL HAVE:
- 2+ years of customer service experience in hospitality, entertainment, or retail
- High School diploma or G.E.D from an accredited institution required.
- College attending working towards a degree is preferable with flexible hours available.
- Helpful, Friendly, and Patient attitude and disposition
- Excellent communication skills and a great team player
- Able to multi-task and problem solve.
- Able to work 15 to 28 hours per week including weekends and holidays.
- Invested to help make RPM Raceway the best experience for every racer.
- Presentable, punctual and responsible.
- Able to lift up to 25lbs/pull barriers to ensure track, barriers & pit walls are in proper shape to run races.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this