Remote AI-Driven Production Support Engineer

Posted yesterday

tradewebJersey City (NJ)

Computer User Support Specialists Software Publishers

SENIORITY

Junior

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About the role

Tradeweb Technology is seeking a senior Production Support professional with a strong focus on applying AI to improve operational efficiency, incident response, and root cause analysis within the Credit trading platform. The role aims to understand existing production issues, investigation patterns, and support workflows, designing AI-powered tools to reduce MTTD, MTTR, and toil. The position sits at the intersection of production support, software engineering, and AI enablement, partnering with

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