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David Careers

ServiceNow Administrator/Developer SME

Posted 46 days ago

govcioAndrews Air Force Base (MD)
Network and Computer Systems AdministratorsComputer Systems Design Services

SENIORITY

Lead

SALARY

$165,000.00 /Yr

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About the role

GovCIO is currently hiring a ServiceNow Administrator/Developer SME to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be located in Washington, DC and is a hybrid remote position.
Responsibilities:
  • Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.
  • Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes.
  • Capable of working independently as well as collaboratively with remote teams and clients
  • Design and develop queries, reports and dashboards
  • Design and configure ServiceNow modules and forms
  • Administer ServiceNow applications, including updating security and workflow configurations
  • Design and develop scoped applications as well as a service portal
  • Provide additional support based on subject matter expertise
Qualifications: Bachelor's with 12+ years (or commensurate experience)
Required Skills and Experience:
  • Minimum of 8 years of overall IT experience
  • Minimum of 8+ years of experience as a ServiceNow developer in various roles
  • Thorough knowledge of the ServiceNow System
  • Experience with JavaScript, HTML, CSS, Jelly, HTTP, XMLExperience in REST, SOAP services, etc
  • An understanding of ITIL and/or ITIL Certified
  • Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude
Clearance Required: US citizenship is required to acquire a Top Secret Clearance. Preferred Skills and Experience ServiceNow Administrator CertificationITIL Foundation Certified ServiceNow Developer Certifications ServiceNow Certified Implementation Specialist Posted Salary RangeUSD $155,000.00 - USD $165,000.00 /Yr.

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