Tier II IT Service Desk Specialist
alaska native tribal health consortium anthcAnchorage (AK)
Tier II IT Service Desk Specialist
Posted yesterday
alaska native tribal health consortium anthcAnchorage (AK)
SENIORITY
Senior
About the role
The Alaska Native Tribal Health Consortium seeks an IT Service Desk Specialist to join the HIT Service Desk Team under general supervision. You will handle tier 1 and tier 2 support for Windows, macOS, and Linux, assisting with hardware and software issues for a diverse user base. Responsibilities include incident management, knowledge sharing, and documenting resolutions in ITSM tools. A focus on communication and customer service is essential in ANTHC's dynamic IT environment.
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