Experience: Mid Level
Salary: $18 - $21 per hour
Job Details:
Case Manager – Community Health (FQHC)
A mission-driven community health organization in the Albuquerque area is seeking a Case Manager to support patients by coordinating care, connecting individuals to community resources, and helping improve overall health outcomes. This role partners closely with medical, behavioral health, and social services teams to ensure patients receive comprehensive and accessible care.
The Case Manager will advocate for patients and help them navigate the healthcare system while addressing social determinants of health such as housing, transportation, food access, and behavioral health support.
Key Responsibilities:
Provide case management services including care coordination, referrals, and resource navigation
Conduct patient assessments to identify medical, behavioral, and social support needs
Connect patients with community resources such as housing assistance, transportation services, food programs, and behavioral health support
Collaborate with clinical and behavioral health teams to develop and implement individualized care plans
Maintain accurate documentation in the electronic health record (EHR) system and track patient progress
Support patient engagement, education, and follow-up to improve health outcomes and continuity of care
Requirements:
Certified Peer Support Worker (CPSW) preferred or Bachelor’s degree preferred in Social Work, Public Health, Psychology, or a related field
2+ years of case management or care coordination experience, ideally in an FQHC, community health center, hospital, or social services setting
Experience working with underserved or vulnerable populations strongly preferred
Knowledge of community resources and social service programs in New Mexico is a plus
Strong communication, organizational, and patient advocacy skills
Experience with electronic health records (EHR) and care coordination tools preferred
A bit about usWe are seeking a detail-oriented Per Support Worker to join a mission-driven Federally Qualified Health Center (FQHC) serving underserved communities.
Why join us?
Meaningful community health work where you are actually helping patients access care, housing, food, transportation, and support
Stable schedule and work-life balance in a team-based FQHC environment
Weekly pay plus benefits eligibility with 75% covered
