Bilingual Collections Specialist II - Mid-Stage Recovery

Posted yesterday

desert financial credit unionPhoenix (AZ)

Bill and Account Collectors Collection Agencies

SENIORITY

Junior

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About the role

Desert Financial Credit Union in Phoenix, Arizona is looking for a Collector II to handle accounts with advanced delinquency. The position entails negotiating payment plans, monitoring repossession and bankruptcy accounts, and liaising with internal and external stakeholders to ensure compliance and customer satisfaction. Qualified candidates will have a High School Diploma or GED, with a minimum of 1 year of Collections experience. Key skills include customer service excellence, active listening, and effective communication. Join us in fostering strong relationships while helping our members maintain their financial well-being.

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