Client Account Specialist
corgi insurance servicesDallas (TX)
About the role
Client Account Specialist We're hiring a Client Account Specialist to own billing accuracy and the client experience around it making sure every property manager on our platform gets clear, correct, on-time billing.
What You'll Do:
Billing & client support
Act as the primary billing contact for property managers.
Update our Insurance Operating System (IOS) to reflect client requests and changes.
Accuracy & revenue
Keep billing structures in the IOS accurate.
Spot revenue-flow improvements and work with engineering to ship them.
Build dashboards that show leadership how billing is performing.
Process & enablement
Create training videos and tools to improve the client billing experience.
Write playbooks for billing support, validation, and troubleshooting.
Standardize processes to prevent workflow breakdowns.
What We're Looking For:
Sharp attention to detail and a strong instinct for data integrity.
Can explain technical and billing issues clearly to non-technical people.
Proactive, organized, and takes ownership.
Comfortable in-person, 5 days/week, in a fast-paced startup.
Compensation & Growth
Performance bonuses tied to billing accuracy, CSAT/NPS, and revenue KPIs.
Fast-tracked salary growth for strong performers.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this