Production Supervisor
lotus bakeriesMebane (NC)
About the role
Production Supervisor United States Mebane Job Summary: The Production Supervisor for bakery, dough room, Crumble, and cookie butter will oversee all of the production and processing operations during his/her assigned shift. As a Production Supervisor you are responsible for the Safety of your employees, excellent Quality of your product, and the realization of these targets in an efficient, productive way.
Key Responsibilities:
Actively guide your team to follow standard work and standard operating procedures to guarantee quality, safety, and performance
Oversee production activity in all assigned areas
Oversee processing activity in bakery, Crumble, cookie butter, and doughroom during the assigned shift
Supervise the team and follow up on the daily work output in the bakery, doughroom, Crumble, and cookie butter areas
Ensure that daily KPIs of safety, quality, scrap, and production are met/exceeded
Organize a smooth start-up and changeover to a new shift by actively engaging with supervisor of previous shift and maintenance technicians to ensure your team is aware of operational status and open technical and quality issues
Build a strong relationship with the technical department and the tech(s) allocated to your shift
Adjust schedule and work assignments to account for unforeseen absences and tardies; coordinate rotation of team members during the shift, both to satisfy production needs and to promote cross-training
Create training plans for new operators and monitor the quality of training delivered
Monitor for proper operation of the production and processing equipment in the assigned areas and intervene when necessary to train, retrain, and coach team member performance
Evaluate operational and technical deficiencies that impact uptime; resolve issues when possible and escalate when quality issues or non-conformities arise. Guide leads and operators in performing small technical interventions upon malfunction.
Confirm that inspection tasks and registration are performed according to instruction
Signal and register technical malfunctions and abnormalities of equipment, raw ingredients, finished product, and packaging material; escalate to maintenance as needed
Report on daily shift performance and own improvement initiatives
Exhibit TOP communication with operators in all areas and with technicians, material handlers, managers, and other team members on-shift about issues to be solved
Lead labor-scheduling activities for your shift
Complete reports of employee behavioral deficiencies or customer complaints
Profile:
Education (degree): Bachelors' degree or equivalent work experience
Experience:
At least 5 years of experience leading a small to mid-size team
Prior experience with leading and motivating a team in a production facility, ideally in an FDA-regulated environment
Food processing and/or bakery knowledge is a plus; experience with inspections and/or quality control is helpful
Familiarity with equipment operation and mechanical components
Must be able to perform duties following all regulatory GMP hygiene practices
Possess basic math skills
Possess intermediate computer skills and ability to use Microsoft Excel and Microsoft Outlook
Solid communication skills, both written and oral
Experience with SAP strongly desired
Language Skills:
English, verbal and written
Spanish a plus but not required
Personal Competencies:
Problem-solving and decision-making
Flexibility and willingness to adjust to shifting responsibilities in a growing environment
Strong communication and collaborative skills
Creative and out-of-the-box thinking
Continuous improvement mentality
Exhibit core values of Team Spirit, Open Dialogue, and Passion
Tim De Baets, Corporate Procurement Manager
Grasp the opportunity to join an ambitious and driven team with a mix of talents. Being part of a fast-growing, international company, you will get lots of on-the-job-learning and acquire new insights. In addition, you will be part of a culture where passion, team spirit, and open dialogue are our main drivers. But perhaps best of all, you can enjoy delicious Biscoff cookies, delectable Biscoff Cookie Butter, and BEAR fruit rolls throughout your shift.
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