Customer Care Representative
Posted 4 days ago
ova technologiesPhoenix (AZ)
Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers
SENIORITY
Junior
About the role
Customer Care RepresentativeThis will be an outbound call center position. Will be calling and emailing clients to give them updates on their orders. Will work from a set list of orders that are priority and work to contact and update the client as to the status of their order. Utilize internal systems to track and notate their work and who they have updated.Must have customer service experience, call center experience preferred. Must be able to multi task and problem solve. Experience utilizing Microsoft Excel and Outlook are preferred.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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