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Competencies: Accountability Taking responsibility for one's own performance and accepting full ownership of issues, problems and opportunities, regardless of the source Quality Focus Ensuring that one's own work in one's own area of the business is performed with excellence and to high standards for quality and integrity Initiating Action Tending to be a self-starter and taking a lead role in improving or enhancing a product or service or avoiding problems. Demonstrating a sincere, positive attitude toward getting things done, and seeking out additional opportunities that may go beyond the scope of their formal job description Organizational Citizenship Focusing efforts toward the common good; placing the organization's goals before individual, functional or business unit goals; demonstrating the desire to be part of something that extends beyond their own self-interest Time Management Focusing on completing all work tasks in a timely manner while remaining responsive enough to react to competing demands and shifting priorities. Managing multiple responsibilities, being organized, keeping on top of important, time-sensitive tasks, and performing all work accurately Compliance Working to ensure that they act in accordance with all pertinent rules, regulations, policies and best practices, and that behavior meets the company's standards of conduct Extended Task Focus Ability to perform the same work function for a significant amount of time while remaining focused and without becoming disengaged. Being comfortable with a structured schedule and well-defined work tasks