Data Entry Clerk - 3rd shift $20/hr

Posted yesterday

veterans sourcing groupChicago (IL)

Data Entry Keyers Document Preparation Services

SENIORITY

Junior

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About the role

Job TitleJob Description - Responsible for handling more complex files and effectively preventing client escalations. Key responsibilities include assisting with client escalations and related issues, performing various production and support functions, and accurately entering data and assembling documents. Job expectations include monitoring and reviewing documentation against requirements, leveraging reporting to perform job functions, and performing work across multiple workstreams and systems.

Responsibilities:

Addresses issues in production proactively and handles complex client escalations
Prioritizes and organizes work to increase effectiveness, efficiency, and productivity
Monitors and reviews documentation requirements
Resolves peer or customer escalations and inquiries
Executes on policies and procedures in connection with firm policies and guidelines regarding document management
Data Entry experience - full keyboard and 10-key numeric keypad
Ability to accurately key information adhering to SLA deadlines

Proactively communicate and escalate issues (i.e. computer system problems, inaccurate information, out of balance transactions, etc.)

Desired Qualifications: Familiar with lockbox products, especially healthcare Familiar with medical terminology

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