Vocational Counselor Job at Gemini Legal Ltd in Rocklin

Posted today

gemini legalRocklin (CA)

Rehabilitation Counselors Vocational Rehabilitation Services

SENIORITY

Senior

SALARY

$70,304 - $94,000 Annually

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About the role

ABOUT GEMINI LEGALIf you are seeking meaningful work in a company that values integrity, innovation, and growth, consider a career with Gemini Legal.

Description: ABOUT GEMINI LEGAL If you are seeking meaningful work in a company that values integrity, innovation, and growth, consider a career with Gemini Legal. Headquartered in Rocklin, California, Gemini Legal is an industry-leading legal support company serving attorneys across California. Our proprietary, in-house developed technology platform powers efficient, secure digital record collection and workflow management. In addition to records services, we provide vocational counseling to injured workers, delivering comprehensive support throughout the life of a case. Our growth is powered by our people. We operate with an open-door leadership philosophy and a culture built on accountability, collaboration, and service. We promote from within whenever possible and invest in individuals who demonstrate commitment and potential, including those new to the industry. Ethical. Passionate. Smart. These principles guide how we work, how we serve clients, and how we support one another.

About The Role: The In-House Voucher Counselor plays a pivotal role in providing comprehensive support throughout the lifecycle of the Supplemental Job Displacement Benefit (SJDB) process. Collaborating with the Operations Manager and External Sales Voucher Counselor, their focus extends beyond operational support, ensuring both quality service and assistance for the injured worker and our clients. This individual collaborates closely with key stakeholders, including the Voucher Case Specialists, Gemini Leadership, schools, and incoming case referrals. As a designated expert on Supplemental Job Displacement Benefit (SJDB) services at Gemini, the In-House Voucher Counselor takes on the responsibility of ensuring effective collaboration with key stakeholders. Additionally, they remain current with continued education classes and actively contribute to ongoing training initiatives within the voucher team. Fluency in Spanish (bilingual) is required

Location: Remote, must reside in California

Schedule: Monday-Friday, 8:00am-5:00pmCompensation: $70,304 - $94,000 Annually

The pay range for this role is $70,304–$94,000 Annually. Starting pay for new hires is typically within the lower third of the range: $70,304 - $78,203 Annually. Exceptions may be made based on factors such as education, specialized skills, or significant relevant experience.

Responsibilities:

Conduct the Voucher intake process, ensuring clarity on benefits to injured workers and outlining the support to be provided by the assigned Case Specialist for a smooth transition
Collaborate with Case Specialists on routine case file reviews to ensure cases are progressing as expected and meeting critical deadlines
Handle all escalated concerns for each case, providing timely and effective resolutions
Stay current on industry-related topics, updates, and changes to regulations within the Workers' Compensation realm
Collaborate with the Voucher team to maintain efficient case flow and operational excellence
Maintain subject matter expertise within the SJDB industry and promote cross-functional awareness and education to effectively advance the service offerings and company initiatives through leadership, planning and established business standards
Perform all duties and responsibilities associated with being a Vocational Rehabilitation Counselor to injured workers and client attorneys
Develop and deliver regular training sessions for the voucher team, aiming to maintain the highest standards of quality and service, with collaborative input from the External Sales Voucher Counselor
Identify trendsetter ideas by researching industry and related events, publications and announcements
Attend educational workshops and industry events, review professional publications, establish personal networks with industry influencers and participate in professional societies
Promote Gemini core values, standards of conduct/integrity and its culture by employing high ethical standards and leading by example
Exercise a high level of independent judgment and discretion while operating under general supervision
Perform additional duties as assigned

Requirements:

WHAT YOU BRINGEducation And/or Experience
Undergraduate degree in related field required
Minimum of 3 years of full-time experience in conducting vocational evaluations, counseling and placement of disabled adults
Vocational and Return-to-Work Counselor (VRTWC) Certification and Accreditation required
Previous legal experience is preferred but not required
Thorough understanding of workers’ compensation regulations, codes and guidelines as they pertain to vocational rehabilitation and the overall industry
Industry knowledge and strong relationships with all pertinent parties in the workers' compensation realm
SkillsExcellent verbal and written communication skills
Fluency in Spanish (bilingual) is required
Demonstrate comprehensive understanding of the SJDB industry and operational processes
Ability to conduct root cause analysis of issues as they arise to cultivate a problem-solving culture
Excellent organizational skillsStrong interpersonal, teamwork, organizational and workload planning skillsStrong self-management with the ability to work independently and within a team
Self-motivation and strong work ethic
Demonstrate exceptional presentation skills

TechnologyProficiency in using office software, business phone systems, video conferencing, and other computer programs, including Google Workplace (Docs, Sheets, Calendar, Gmail, etc.)Skilled at using data and analytics to forecast, drive results, make decisions and provide product improvement to increase sales performance OtherDemonstrated track record of successfully meeting goals and Key Performance Indicators (KPI’s) Experience working in an office setting Exceptional teamwork skills Must pass pre-employment screeningHIPAA Compliance Knowledge Required Functional Requirements Must be able to perform the essential functions of the position with or without accommodation, to include: Lifting, bending, standing, climbing or walking while carrying out assigned duties Sitting for at least one hour at a time (total: 6-8 hours/day) Keyboarding for extended periods of time (total: 6-8 hours/day) Using a phone with or without a headset for extended periods (total: 4-6 hours/day)TRAVELTravel may be required for this position up to 10% of working hours What You’ll Love About Gemini LegalFull-Time Team Members Comprehensive medical, dental, and vision coverage Generous paid time off, including PTO, sick leave, volunteer time, and paid holidays 401(k) plan with company match Tuition reimbursement program Employee Assistance Program and legal assistance benefit Company-paid annual charitable donation in your name Employee recognition programs Salary Description$70,304 - $94,000 Annually

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