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Observability Architect

Posted yesterday

virtual vocationsDenver (CO)

SENIORITY

Manager

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About the role

To enhance operational efficiency and service intelligence, the full-time remote Observability Architect will deliver a scalable observability architecture, ensuring effective monitoring data translates into meaningful business outcomes while managing vendor accountability and operational impact.
Key responsibilities: Owns the enterprise observability reference architecture and ensures platform effectiveness, signal quality, and operational impact Drives organizational adoption of outcome-based observability practices and partners with cross-functional teams to operationalize observability standards Accountable for reducing non-actionable alerts and improving the signal-to-noise ratio across managed services platforms
Required qualifications: Bachelor's degree in IT, Computer Science, Business Administration, or a related field 8+ years of experience in monitoring/observability, including 5+ years in a Managed Service Provider (MSP) or multi-tenant environment Strong background in observability platforms such as LogicMonitor, Datadog, or similar Experience with compliance requirements and frameworks (CMMC, NIST, PCI, HIPAA/HITECH/HITRUST, SOX) Proven ability to manage complex service environments and drive transformation

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