Manager, Software Engineering - Developer Support
mlee healthcare staffing recruitingAustin (TX)
Manager, Software Engineering - Developer Support
Posted 5 days ago
mlee healthcare staffing recruitingAustin (TX)
SENIORITY
Lead
About the role
Manager, Software Engineering - Developer Support
Location:
Austin, TX area. Employer type: Fintech (digital banking software).What the work involves: Lead, coach, and develop a team of software engineers and technical support professionals, strengthening technical capabilities, accountability, and career growth. Drive engineering excellence through sound technical practices, code quality, automation, and continuous improvement. Own operational performance, including demand forecasting, capacity planning, workload management, backlog health, and resolution effectiveness. Use data and performance metrics to identify systemic issues, prioritize engineering investments, and deliver measurable improvements. Lead initiatives that reduce operational toil, improve developer self-service, and leverage AI and automation to scale support capabilities. Apply here and our team will look at your background and introduce you to the employer directly. There is no cost to you, and we will tell you who the employer is before anything goes forward.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.