Inside Sales Account Manager
state steel supply companySioux Falls (SD)
Inside Sales Account Manager
Posted 7 days ago
state steel supply companySioux Falls (SD)
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific ProductsMetal Service Centers and Other Metal Merchant Wholesalers
SENIORITY
Senior
About the role
Inside Account Manager The Inside Account Manager is responsible for generating revenue and gross margin for the company by developing and maintaining a strong customer base. This position utilizes relationship-based selling techniques to meet the steel needs of each customer, while maximizing the profitability of the company. Other sales aspects include pricing and negotiation. The Inside Account Manager's responsibilities extend beyond sales and also include heavy amounts of order entry, order tracking, and problem resolution. The most successful Inside Account Managers take full ownership of their customers and orders and go the extra mile to ensure their customers are not just satisfied, but also informed throughout the entire sales process.
Primary responsibilities include:
- Building customer relationships with new and existing accounts to maximize territory growth
- Understanding each customer's needs, and accurately fulfilling expectations for quality, delivery, paperwork, communication, etc.
- Exhibiting a mentality of problem-solving that helps uncover solutions to customer needs
- Pricing inquiries in a manner which maximizes revenues, with consideration to minimizing operational costs
- Understanding return on invested capital (ROIC), and exhibiting decision making abilities which align with the goals of the company
- Developing an in-depth understanding of the steel products and services offered by State Steel
- Engaging Outside Account Managers and sales management on significant inquiries to help maximize the probability of success
- Monitoring the overall goals and results of the territory, and the entire company on a regular basis
- Providing feedback related to the market conditions of the territory
- Cooperating with teammates both within, and outside the Sales Dept.
- Assisting other account managers with their daily activities when needed
- Physical and work requirements include:
- Ensuring professional appearance appropriate for meetings with executive level employees or clients
- Ability to perform primary job responsibilities while spending long periods of time at a computer
- Limited travel (3 to 4 times per year max)
- May require travel to the office in extreme weather conditions
- Required background, competencies, and expertise include:
- Tremendous drive for results
- Highly proactive and takes great initiative; proven self-starter; goes the extra mile
- Strong customer orientation with proven relationship building skills
- Tremendous responsibility and ownership of customer challenges
- Diligently and consistently demonstrates an ownership mentality
- Proficient in utilizing required software applications (SalesForce, SAP (coming), Microsoft Office, etc.)Strong written and oral communication skills
- Strong cooperation and collaboration skills
- Understanding of basic economics related to supply and demand
- ComposureInstills trust and confidence
- Comfortable with negotiation
- Highly detail-oriented and very thorough
- Strong numerical abilities
- Excellent organization skills
- High learning agility
- Preferred background, competencies, and expertise include:
- Proven experience in a role responsible for managing the needs of customers
- Knowledge of general principals of business related to revenue generation, cost impacts and bottom-line results
- Background in the steel industry or a related field
- Bachelor's degree in Business Administration or related discipline or equivalent work experience
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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